Last Updated: July 2026

Thank you for shopping with Teta's Workshop! We are honored to create faith-filled books, activities, and gifts for families. The following policy explains how we process and ship orders.

Order Processing

Orders are typically processed within 2–5 business days after payment is received.

Some handmade, personalized, or print-on-demand items may require additional production time. If this applies to your order, the estimated processing time will be noted on the product page.

Orders are processed Monday through Friday, excluding weekends and holidays.

Shipping Rates

Shipping charges are calculated at checkout based on:

• Shipping destination

• Package weight and size

• Shipping method selected

Any available free shipping promotions will be clearly indicated on our website.

Domestic Shipping (United States)

We ship throughout the United States using trusted shipping carriers.

Estimated delivery times after shipment:

• Standard Shipping: 3–7 business days

• Expedited Shipping: Available for select orders (if offered)

Delivery estimates are provided by the shipping carrier and cannot be guaranteed.

International Shipping

We are happy to ship to many international destinations.

Please note:

• Delivery times vary by country.

• Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

• Teta's Workshop is not responsible for delays caused by customs processing.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information (when available).

Please allow up to 24 hours for tracking information to become active.

Incorrect Shipping Addresses

Please ensure your shipping address is accurate before completing your order.

Teta's Workshop is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, please contact us as soon as possible. We will do our best to update the address if the order has not yet been shipped.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us at:

Email: hope2eternity@gmail.com

Please include:

• Your order number

• A description of the issue

• Photos of any damaged items (if applicable)

We will work with you and the shipping carrier to help resolve the issue as quickly as possible.

Multiple Shipments

If your order contains items with different production times or fulfillment locations, your order may arrive in separate shipments at no additional shipping cost to you.

Holiday Shipping

During holidays and busy seasons, processing and delivery times may be longer than usual.

We recommend placing holiday orders early to help ensure timely delivery.

Questions?

If you have any questions about shipping or your order, we'd be happy to help.

Teta's Workshop

📧 Email: tetasworkshop@gmail.com

🌐 Website: www.tetasworkshop.com

Thank you for supporting our family business. We pray that our books, activities, and gifts will be a blessing to your family and help children grow in faith and love for Christ.